中文版

掌上人保怎么用：便捷操作指南

掌上人保是中国人民保险集团推出的一款移动应用，旨在为用户提供更便捷、高效的保险服务。下面，我们将为您详细介绍掌上人保的使用方法。

首先，您需要在应用商店搜索“掌上人保”并下载安装。安装完成后，打开应用，根据提示进行注册或登录。已有账号的用户可以直接使用手机号或用户名登录，新用户则需要填写相关信息完成注册。

登录成功后，您将看到应用的主界面。这里包含了保险购买、理赔服务、保单查询、在线客服等多项功能。您可以根据自己的需求选择相应的服务。

如果您想购买保险，可以点击“保险购买”选项。在这里，您可以浏览各种保险产品，根据自己的需求选择合适的保险类型。选择好产品后，按照提示填写投保信息并支付保费，即可完成购买。

如果您需要查询保单信息或进行理赔，可以点击“保单查询”或“理赔服务”选项。在保单查询页面，您可以查看已购买的保单信息；在理赔服务页面，您可以提交理赔申请，并随时查看理赔进度。

此外，掌上人保还提供了在线客服功能，您可以在应用中随时联系客服人员，咨询保险相关问题或解决使用过程中的疑问。

总的来说，掌上人保为用户提供了便捷、高效的保险服务。通过简单的操作，您可以轻松完成保险购买、查询、理赔等操作，享受更加优质的保险体验。

英文版

How to Use ePICC: A Guide to Convenient Operation

ePICC, a mobile application launched by PICC Group, aims to provide users with more convenient and efficient insurance services. Below, we will introduce the usage of ePICC in detail.

Firstly, you need to search for "ePICC" in the app store, download and install it. After installation, open the app and register or log in according to the prompts. Users who already have an account can log in directly using their phone number or username, while new users will need to fill out relevant information to complete the registration.

After successful login, you will see the main interface of the app, which includes functions such as insurance purchase, claim service, policy inquiry, and online customer service. You can choose the corresponding service based on your needs.

If you want to purchase insurance, you can click on the "Insurance Purchase" option. Here, you can browse various insurance products and choose the appropriate insurance type based on your needs. After selecting the product, fill out the insurance information and pay the premium as prompted to complete the purchase.

If you need to query policy information or make a claim, you can click on the "Policy Inquiry" or "Claim Service" options. On the policy inquiry page, you can view the information of purchased policies; on the claim service page, you can submit a claim application and check the claim progress at any time.

In addition, ePICC also provides online customer service. You can contact customer service personnel at any time in the app to consult about insurance-related issues or resolve doubts during use.

Overall, ePICC provides users with convenient and efficient insurance services. Through simple operations, you can easily complete insurance purchases, inquiries, claims, and other operations, enjoying a more high-quality insurance experience.