【中文版】

东航是中国的一家大型航空公司，其战略目标是以客户为中心，不断提升服务质量和运营效率，成为国内外航空市场的领导者之一。

首先，东航的战略是提供高质量的服务。为了满足客户的需求，东航不断优化服务流程，提升服务水平，并投资大量资金在员工培训和技能提升方面。同时，东航还引入先进的技术和设备，提高运营效率，确保航班准时率和安全性。这些措施使得东航在客户满意度方面一直保持领先地位。

其次，东航的战略是扩大市场份额。为了实现这一目标，东航不断推出新的服务和技术创新，提高自己在航空市场的竞争力。同时，东航还通过兼并收购和战略合作等方式扩大自己的业务范围和市场占有率。这些措施使得东航在国内外航空市场中的地位不断得到提升。

最后，东航的战略是可持续发展。为了实现可持续发展，东航注重环境保护和资源利用。同时，东航还积极开展社会公益活动，关注社会责任和公益事业。这些措施使得东航在社会和公众中的形象更加积极正面。

总之，东航的战略是以客户为中心，提供高质量的服务和扩大市场份额，同时注重可持续发展和社会责任。这些战略措施的实施将有助于东航在未来成为国内外航空市场的领导者之一。

【英文版】

China Eastern Airlines is a large airline in China, and its strategic goal is to be customer-centered, continuously improve service quality and operational efficiency, and become one of the leaders in the domestic and international aviation market.

Firstly, China Eastern Airlines' strategy is to provide high-quality services. To meet customer needs, China Eastern Airlines continuously optimizes service processes, improves service levels, and invests a large amount of funds in employee training and skill improvement. At the same time, China Eastern Airlines also introduces advanced technology and equipment to improve operational efficiency and ensure flight punctuality and safety. These measures have made China Eastern Airlines maintain a leading position in customer satisfaction.

Secondly, China Eastern Airlines' strategy is to expand market share. To achieve this goal, China Eastern Airlines continuously launches new services and technological innovations to improve its competitiveness in the aviation market. At the same time, China Eastern Airlines also expands its business scope and market share through mergers and acquisitions and strategic collaborations. These measures have made China Eastern Airlines' status in the domestic and international aviation market continue to improve.

Finally, China Eastern Airlines' strategy is sustainable development. To achieve sustainable development, China Eastern Airlines focuses on environmental protection and resource utilization. At the same time, China Eastern Airlines also actively carries out social welfare activities, pays attention to social responsibility and public welfare undertakings. These measures have made China Eastern Airlines' image in society and the public more positive.

In summary, China Eastern Airlines' strategy is to be customer-centered, provide high-quality services and expand market share, while focusing on sustainable development and social responsibility. The implementation of these strategic measures will help China Eastern Airlines become one of the leaders in the domestic and international aviation market in the future.