税务六零承诺是什么？

中文：

税务六零承诺是近年来我国税务部门提出的一项服务承诺，旨在优化税收环境，提升纳税服务水平。具体来说，“税务六零承诺”包括六项内容：零障碍、零距离、零时差、零投诉、零差错、零成本。

零障碍指的是税务部门要为纳税人提供无障碍的税收服务，消除纳税过程中的一切障碍，确保纳税人能够方便快捷地完成税务事务。

零距离则是指税务部门要与纳税人建立紧密的联系，实现与纳税人的零距离沟通，及时回应纳税人的需求和关切。

零时差则要求税务部门在纳税服务上做到快速响应，确保纳税人在任何时间、任何地点都能够及时获得税务服务。

零投诉则强调税务部门要不断提升服务质量，减少纳税人的投诉，让纳税人真正感受到税务服务的优质和高效。

零差错则要求税务部门在税收征管过程中要做到准确无误，避免任何差错的发生，保障纳税人的合法权益。

零成本则是指税务部门要降低纳税人的办税成本，简化办税流程，为纳税人提供更加便捷、经济的税收服务。

这六项承诺共同构成了税务六零承诺的核心内容，旨在打造优质、高效、便捷的税收服务环境，为纳税人提供更好的服务体验。

英文：

The "Tax Six Zero Commitment" is a service pledge recently proposed by China's tax authorities, aiming to optimize the tax environment and enhance the level of tax service. Specifically, the "Tax Six Zero Commitment" includes six aspects: zero obstacles, zero distance, zero time lag, zero complaints, zero errors, and zero cost.

Zero obstacles refer to the tax authorities providing tax services without any barriers for taxpayers, eliminating all obstacles in the tax payment process and ensuring that taxpayers can complete tax affairs conveniently and efficiently.

Zero distance means that the tax authorities should establish close contact with taxpayers, achieve zero-distance communication with them, and respond promptly to their needs and concerns.

Zero time lag requires the tax authorities to respond quickly in tax services, ensuring that taxpayers can obtain tax services in a timely manner at any time and any place.

Zero complaints emphasize that the tax authorities should continuously improve service quality, reduce taxpayer complaints, and enable taxpayers to truly experience the high quality and efficiency of tax services.

Zero errors require the tax authorities to achieve accuracy and correctness in the process of tax collection and management, avoid any errors, and safeguard the legitimate rights and interests of taxpayers.

Zero cost refers to the tax authorities reducing the cost of tax handling for taxpayers, simplifying tax handling procedures, and providing more convenient and economical tax services for taxpayers.

These six commitments together constitute the core content of the "Tax Six Zero Commitment", aiming to create a high-quality, efficient, and convenient tax service environment, providing a better service experience for taxpayers.