2015 双 11 天猫付定金怎么退

在 2015 年的双 11 购物狂欢节中，天猫的预售活动吸引了众多消费者。然而，有时候消费者在支付定金后可能会改变主意，不想购买相关商品，那么定金该如何退还呢？

首先，需要明确的是，天猫对于定金的规定在不同年份可能会有所变化。但一般来说，定金的退还并非是无条件的。

在 2015 年，常见的退定金方法有以下几种：

一是与店铺客服进行沟通。如果您在某个店铺支付了定金后想要退款，可以尝试联系该店铺的天猫客服，询问退定金的相关事宜。有些店铺可能会支持退定金，客服会告知您具体的操作方法。但需要注意的是，这种方式最好在双 11 之前进行，因为双 11 当天咨询人数众多，可能无法及时得到处理。

二是在支付定金后，如果确定不想购买商品，可以尝试在全额付款后进行退货。这样包括定金的钱和尾款都会退回来。但并非所有商品都支持退货，而且最好在商家发货之前进行退货操作。

需要提醒大家的是，在支付定金之前一定要慎重考虑，因为一旦支付定金，如果没有特殊原因，定金通常是不予退还的。这就要求我们在购物时要保持理性，避免不必要的损失。

How to Refund the Deposit for Tmall's Double 11 in 2015

During the Double 11 shopping carnival in 2015, Tmall's presale activities attracted numerous consumers. However, sometimes consumers may change their minds after paying the deposit and no longer want to purchase the related goods. So, how can the deposit be refunded?

Firstly, it should be clear that Tmall's regulations on deposits may change in different years. But generally speaking, the refund of the deposit is not unconditional.

In 2015, the common methods for refunding the deposit were as follows:

First, communicate with the store's customer service. If you paid the deposit in a certain store and want to refund it, you can try to contact the Tmall customer service of that store and inquire about the matters related to the deposit refund. Some stores may support the deposit refund, and the customer service will inform you of the specific operation methods. But it should be noted that this method is best carried out before Double 11 because there are a large number of inquiries on Double 11, and it may not be processed in time.

Second, after paying the deposit, if you are sure that you do not want to purchase the goods, you can try to return the goods after making the full payment. In this way, both the deposit and the balance will be refunded. But not all goods support returns, and it is best to carry out the return operation before the merchant ships the goods.

It should be reminded that you must consider carefully before paying the deposit because once the deposit is paid, if there is no special reason, the deposit is usually not refundable. This requires us to be rational when shopping to avoid unnecessary losses.