买东西退货：以何为准？

中文段落：

当我们购买商品后，有时可能会因为各种原因需要退货。那么，在退货过程中，我们应该以什么为准呢？

首先，我们应该查看购买商品时商家给予的退货政策。不同的商家有不同的退货规定，包括退货期限、退货条件、退货方式等。在购买商品前，了解这些政策是非常重要的，这样可以在需要退货时避免不必要的麻烦。

其次，如果商品存在质量问题或者商家违反了相关法律规定，消费者有权要求退货，并可以要求商家承担退货运费。在这种情况下，消费者应该保留好相关证据，如购买凭证、商品照片等，以便在退货时能够证明自己的权益。

最后，如果商家和消费者之间在退货问题上存在争议，消费者可以通过法律途径维护自己的权益。在退货过程中，消费者应该保持沟通，尽量与商家协商解决问题。如果无法达成一致，消费者可以向相关部门投诉或寻求法律援助。

总之，在买东西退货时，我们应该以商家的退货政策为准，并保留好相关证据。如果遇到争议，应该通过合法途径维护自己的权益。

英文段落：

When we purchase goods, sometimes we may need to return them for various reasons. So, what should we rely on during the return process?

Firstly, we should refer to the return policy provided by the merchant at the time of purchase. Different merchants have different return regulations, including the return period, return conditions, return methods, etc. It is crucial to understand these policies before purchasing to avoid unnecessary troubles when returning goods.

Secondly, if the product has quality issues or the merchant violates relevant laws and regulations, consumers have the right to request a return and can demand that the merchant cover the return shipping costs. In such cases, consumers should keep relevant evidence, such as purchase receipts, product photos, etc., to prove their rights and interests during the return process.

Finally, if there is a dispute between the merchant and the consumer regarding the return, the consumer can protect their rights and interests through legal means. During the return process, consumers should maintain communication and try to resolve issues with the merchant. If no agreement can be reached, consumers can file complaints with relevant departments or seek legal assistance.

In conclusion, when returning purchased goods, we should follow the merchant's return policy and keep relevant evidence. In case of disputes, we should safeguard our rights and interests through legal channels.