【中文版】

为什么网银收不到短信？

在现代社会，网上银行已经成为人们日常生活和工作中不可或缺的一部分。然而，有时我们会遇到一个问题，那就是无法收到网银发送的短信验证码。这可能会给我们带来很大的不便，因为验证码是我们登录网银、进行转账等操作的重要凭证。那么，为什么会出现这种情况呢？

首先，我们需要检查自己的手机是否处于正常状态，是否可以正常接收短信。如果手机出现故障或者停机等问题，很可能会导致无法收到网银短信。

其次，我们需要确认自己是否已经成功绑定了手机号码。如果没有绑定或者绑定错误，就需要重新进行绑定。

最后，如果以上两个问题都不存在，那么可能是由于银行系统的问题。银行可能会因为系统维护、升级等原因导致短信发送异常。在这种情况下，我们只需要等待一段时间，银行系统恢复正常后就可以正常接收短信了。

总之，如果遇到网银收不到短信的问题，可以从以上三个方面进行检查和解决。如果问题依然存在，可以拨打银行客服电话咨询专业人士的帮助。

【英文版】

Why can't I receive SMS from online banking?

In modern society, online banking has become an indispensable part of people's daily life and work. However, sometimes we encounter a problem that we cannot receive the SMS verification code sent by online banking. This may bring us great inconvenience because the verification code is an important voucher for us to log in to online banking, transfer funds, and other operations. So, why does this happen?

Firstly, we need to check if our mobile phone is in normal condition and can receive SMS normally. If the mobile phone is faulty or has been suspended, it may lead to the failure to receive SMS from online banking.

Secondly, we need to confirm if we have successfully bound our mobile phone number. If there is no binding or binding error, we need to bind it again.

Finally, if the above two problems do not exist, it may be due to the bank system. The bank may send SMS abnormally due to system maintenance, upgrading, etc. In this case, we only need to wait for a while until the bank system returns to normal. Then we can receive SMS normally.

In summary, if you encounter the problem of not receiving SMS from online banking, you can check and solve it from the above three aspects. If the problem still exists, you can call the bank customer service hotline for professional help.